Franchise System Review

What was relevant at one time for your franchise may not be revelant now, making it important to go undergo a franchise system review periodically in order to ensure your organisation is performing at its optimum level.

A franchise system review is key to understanding gaps, risks and broad opportunities for improvement within the current franchise network structure. The review also helps by researching and analysing current levels of franchisor and franchisee performance.

With respect to franchisee performance, this helps to identify performance issues associated with different franchisee configurations.

Finally, a franchise system review identifies the platform upon which changes can be made in order to maximise the brand’s opportunities whilst mitigating potential risks.

BDA’s Franchise System Review ‘Health Check’ comprises two inter-related steps.

PART A: Review of Existing Franchise Network and Infrastructure

With the view to evaluating the existing franchise network against best practice, we would request access to a wide range of documents associated with the franchise system, as well as conduct meetings with senior management. Time is then spent reviewing and evaluating the existing franchise network infrastructure as well as any existing plans for the future.

PART B: Review of Existing Levels of Franchisee Performance

This step involves a request for access to financial documents and interviews with both franchisor management and selected franchisees. The objective here is to review and assess current levels of performance – at both the Franchisor and Franchisee levels (considering different configurations).

Parts A & B collectively provide a strong basis and benchmark upon which future plans can be formulated, and performance can be measured against.

With over 35 years of experience working alongside esteemed franchise executives, BDA have assisted many franchises to reach their fullest potential. Our combination of a hard system and soft system analysis process ensures that your organisation is always at the cutting edge of your respective industry and is robust enough for future growth.

FRANCHISOR / FRANCHISEE SERVICES

Testimonials

What our clients say about us.

  • "A quick one to say thanks for Tuesday night. I thought it was a great venue, great atmosphere and a bunch of knowledgeable and colourful business people. Hats off mate!" 

    Chris WalkerWriter & Editor, Wordfox

  • "Mark has extensive franchising and business experience and combines this knowledge with great enthusiasm and drive. He is a brilliant person for bouncing ideas around and always brings creativity and a fresh perspective to the table. Would recommend Mark for his wide ranging abilities in policy, strategy, industry knowledge and innovative thinking."

    Jackie DihmOwner, FitChips

  • "Mark and I always seem to catch up at just about franchising event around the country. He is deeply immersed in the business community and is a great source of help and advice when required. He is exceptionally knowledgeable and a really nice guy who is always a pleasure to catch up with."

    James ScurrManaging Director, Cashflow It

  • "Mark brings a sense of energy and positivity to everyone he meets. I have total trust in him as a fellow consultant, and together we are able to get great outcomes for a client we jointly work with. He has an instinctive understanding of how businesses work, and is able to bring structure and systems which enable businesses to replicate and grow. He is comfortable working with financials, whilst his greatest strength is probably his insight into people. Mark is supportive and encouraging, yet not afraid to be honest and forthright when required. I look forward to working with Mark on future projects."

    Jayne GriffithsHR Director, My Hr Adviser

  • " I must say you put things in a way that made me understand things and I really got lots from our session and plan to be making changes in the future. I look forward to the next steps in our meetings." 

    Sandy AndersonManaging Director, Spruce Ups

  • " On behalf of Legalwise Seminars, we wanted to thank you for chairing our Franchise Law seminar. We are extremely appreciative of your significant contribution. Overall, the feedback received from the seminar has been excellent and we are delighted with the outcome." 

    Sintija DobrotinsekProgram Manager, Legalwise

  • " Mark has an extensive franchise consulting and business development practise in WA and beyond, and is an active contributor to the franchising industry through his membership of the Franchise Council of Australia WA Chapter Committee. Mark is a diligent and hard working adviser and he generously shares the benefits of his knowledge and experience with others for the betterment of franchising as a whole. Amongst Mark's outstanding qualities as an adviser are his willingness to rigorously pursue improvement and challenge the status quo, and to be honest and direct in his advice."

    Veronica JumeauxPartner, HWL Ebsworth

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