Franchise Manager

As a franchisor, in order to achieve your personal and organisational objectives, you need to play an active role in developing the skills of the people reporting to you by maximising their strengths, and identifying, and improving on, their weaknesses.

Our Franchise Manager services often lead to important discussions regarding recruitment strategies, property and site issues, management matters, marketing initiatives, training and support programs, relationship management and other general systemic elements. Over time, we will guide you and educate you and your team.

As your ‘Franchise Manager’, BDA will review and work with you to build a successful franchise system. The key here is to work closely with franchisees, cultivating a culture of excellence in everything that the organisation does – and will do.

This is a ‘hands on’ approach, wherein BDA will work within your organisation – anywhere from half a day per week to full time – depending on your requirements.

Another service we can provide is to chair Franchise Advisory Council meetings with franchisees. It is much easier for an independent party to control matters when they become ‘sticky’ without that control being seen as simply the franchisor having their own way in the eyes of franchisees.

As a Franchise Manager we can also:

  • Review franchisee agreements;
  • Review disclosure documents;
  • Review franchisee report cards;
  • Write operations manuals;
  • Implement recruitment systems;
  • Liaise with accountants;
  • Conduct psychometric testing;
  • Monitor KPIs & financial performance;
  • Make strategy recommendations;
  • Conduct workshops;
  • Monitor compliance;
  • Provide office support;
  • Act as an ‘idea sounding board’;
  • and so much more…

With over 35 years of experience in the franchising world – BDA are the natural choice for anyone looking for expert consultants who have managed many other successful franchise networks in the past. The assistance provided by BDA is invaluable and actively supports significant saving to businesses in time, money and stress.

Testimonials

What our clients say about us.

  • "A quick one to say thanks for Tuesday night. I thought it was a great venue, great atmosphere and a bunch of knowledgeable and colourful business people. Hats off mate!" 

    Chris WalkerWriter & Editor, Wordfox
  • "Mark has extensive franchising and business experience and combines this knowledge with great enthusiasm and drive. He is a brilliant person for bouncing ideas around and always brings creativity and a fresh perspective to the table. Would recommend Mark for his wide ranging abilities in policy, strategy, industry knowledge and innovative thinking."

    Jackie DihmOwner, FitChips
  • "Mark and I always seem to catch up at just about franchising event around the country. He is deeply immersed in the business community and is a great source of help and advice when required. He is exceptionally knowledgeable and a really nice guy who is always a pleasure to catch up with."

    James ScurrManaging Director, Cashflow It
  • "Mark brings a sense of energy and positivity to everyone he meets. I have total trust in him as a fellow consultant, and together we are able to get great outcomes for a client we jointly work with. He has an instinctive understanding of how businesses work, and is able to bring structure and systems which enable businesses to replicate and grow. He is comfortable working with financials, whilst his greatest strength is probably his insight into people. Mark is supportive and encouraging, yet not afraid to be honest and forthright when required. I look forward to working with Mark on future projects."

    Jayne GriffithsHR Director, My Hr Adviser
  • " I must say you put things in a way that made me understand things and I really got lots from our session and plan to be making changes in the future. I look forward to the next steps in our meetings." 

    Sandy AndersonManaging Director, Spruce Ups
  • " On behalf of Legalwise Seminars, we wanted to thank you for chairing our Franchise Law seminar. We are extremely appreciative of your significant contribution. Overall, the feedback received from the seminar has been excellent and we are delighted with the outcome." 

    Sintija DobrotinsekProgram Manager, Legalwise
  • " Mark has an extensive franchise consulting and business development practise in WA and beyond, and is an active contributor to the franchising industry through his membership of the Franchise Council of Australia WA Chapter Committee. Mark is a diligent and hard working adviser and he generously shares the benefits of his knowledge and experience with others for the betterment of franchising as a whole. Amongst Mark's outstanding qualities as an adviser are his willingness to rigorously pursue improvement and challenge the status quo, and to be honest and direct in his advice."

    Veronica JumeauxPartner, HWL Ebsworth

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